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Frequently Asked Questions

General
Directions to ALCOSAN
What is wastewater treatment? 
How do I find out more information about wastewater, water conservation, and the environment?
How do I contact ALCOSAN?
Who do I contact about the sewers in my neighborhood? 

Employment

How do I find out about a career with ALCOSAN?
How do I find what positions are available within ALCOSAN?

Billing

Who do I call with questions regarding my ALCOSAN bill? 

General

What is wastewater treatment?
Wastewater treatment involves using physical, chemical and biological processes to remove harmful pollution – including raw sewage, industrial chemicals, runoff and more – from wastewater.  Wastewater is collected from homes, businesses and industries, and after being treated, is released to a body of water.  In the case of ALCOSAN, clean water from the treatment process is discharged to the Ohio River.

How do I find out more information about wastewater, water conservation, and the environment?
ALCOSAN has a variety of publications available for free upon request. Please contact the ALCOSAN Public Relations Department at 412-734-8733 for more information. There are also other websites that can provide additional information. Please check the other interesting links section of this website for a listing of related sites.

How do I contact ALCOSAN?
You can reach ALCOSAN by phone by calling 412-766-4810. Please see the contact us section of this website for additional information.

Who do I contact about the sewers in my neighborhood?
Contact your municipality’s public works department or sewer authority with questions, concerns or to report a sewer back-up.

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Employment
How do I find out about a career with ALCOSAN?
You can apply for employment with ALCOSAN by completing an employment application at our Human Resources Department during normal business hours (8:00 a.m. to 4:30 p.m.). We do not send out applications. However, we will accept resumes by mail or fax 412-734-8713. Please see the careers section of the website for additional information.

How do I find what positions are available within ALCOSAN?
When vacancies occur they are listed with the Pennsylvania State Job Service. Vacancies other than entry level are also advertised in the local newspapers.

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Billing
Who do I call with questions regarding my ALCOSAN bill?
For questions regarding your ALCOSAN bill, please call 412-766-6696 between 9:00 a.m. and 4:00 p.m. Monday through Friday, or write to the following address:

ALCOSAN
Customer Service and Billing Department
3300 Preble Avenue
Pittsburgh, PA 15233

Please make sure to include your account number on any correspondence.

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3300 Preble Avenue
Pittsburgh, PA 15233
(412) 766-4810